Conditions of sale "Les cartes de Lulu"

(Only the French version can be used if there is any matter between the buyer and the seller, here is a translation) 

The present conditions of sale are concluded on the one hand by the company Les cartes de Lulu whose registered office is located in HOHENGOEFT registered with the Trade and Companies Register of SAVERNE under number 835 263 468 the seller referred to as "Les cartes de Lulu" and managing the site Les cartes de Lulu www.lescartesdelulu.fr and, on the other hand, by any natural or legal person wishing to make a purchase via the website named above"the buyer".

Article 1. Object 

The present conditions of sale are intended to define the contractual relationship between Les cartes de Lulu and the buyer and the conditions applicable to any purchase made through the website les cartes de Lulu www.lescartesdelulu.fr. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site Les cartes de Lulu www.lescartesdelulu.fr cards is not directly related to his professional activity and is limited to a strictly personal use and on the other hand have full legal capacity, allowing him to commit under these general conditions of sale. 

Les cartes de Lulu reserves the right to modify these conditions of sale at any time in order to comply with any new regulations or to improve the use of its site. Therefore, the applicable conditions will be those in force at the date of the order by the buyer.

Article 2. Products 

The products proposed are those which appear on the site Les cartes de Lulu  ww.lescartesdelulu.fr of the company Les cartes de Lulu  within the limits of available stocks. Les cartes de Lulu reserves the right to change the product range at any time. Each product is presented on the website in the form of a description with its main technical characteristics: editor, size, artist.  The photographs are as faithful as possible but do not commit the Seller. The sale of products presented in the site Les cartes de Lulu  www.lescartesdelulu.fr is intended for all buyers residing in countries that fully allow entry into their territory of these products. 

Article 3. Prices

The prices appearing on the product sheets of the Internet catalogue are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Les cartes de Lulu reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer. The indicated prices do not include the delivery costs, invoiced in supplement of the price of the products bought according to the total amount of the order. In metropolitan France, for order with an higher amount of purchase as 25 euros TTC the shipping costs are offered by green letter for postcards and bookmarks, which means without any guarantee from the shipping, for other value of purchase, a participation of 2,6 euros is charged. The seller is no longer responsible for the order as soon as it is shipped. The sending in letter followed and by mondial relay is possible. For the rest of the world for any order a flat rate of participation in shipping costs will be charged to the buyer for an amount starting from 4 euro TTC. If Custom duties are requested for order outside the European Union, they aren't the seller responsibility and have to be paid by the customer. If the adresse given when ordering is wrong, and the order comes back to les cartes de Lulu, the customer will be ask to pay the shipping again for it to be send again. 

Article 4. Order and payment terms 

Les cartes de Lulu offers the buyer the possibility to order and pay for their products in several stages, with 3 payment options to choose from:

Payment by check (In France only): the buyer selects the products he wishes to order in the"basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice:"Payment by check". Finally, the last step offers to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button"Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the recording of his order. In order to finalize his payment and trigger the processing of his order, the buyer must print this order form, along with his check payable to"Lucie Burckel Les cartes de Lulu" at the following address: Lucie Burckel Les cartes de Lulu 1 rue de la croix 67310 Hohengoeft .  Only cheques issued by a French bank will be accepted.

Upon receipt of the check, the order will be processed and the buyer will be informed by email. The company Les cartes de Lulu will ship the products at the earliest 5 working days after cashing the check corresponding to the order, subject to provisions.

Payment by bank transfer: the buyer selects the products he wishes to order in the"basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice:"Payment by bank transfer". Finally, the last step offers to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button"Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the recording of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank to make the transfer corresponding to the amount of his order to the bank account of Les cartes de Lulu whose details are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. The company Les cartes de Lulu will ship the products at the earliest 5 working days after receipt of the transfer corresponding to the order, subject to provisions.

Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wishes to order in the"basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice:"Payment by Paypal". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invite him to validate his order by clicking on the button"Confirm my order". Finally, the buyer is redirected to the secure PAYPAL interface to securely enter his Paypal account or personal credit card details. If payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable. In case of fraudulent use of the card, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited back or returned. The holder of a bank card is not liable if the disputed payment was proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the debit with his bank within 70 days following the transaction, or 120 days if the contract binding him to the bank so provides. The amounts withdrawn shall be reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the bearer. No expenses of restitution of the sums can be charged to the holder.

The confirmation of an order implies acceptance of the present conditions of sale, the recognition of having perfect knowledge of them and the renunciation to take advantage of its own conditions of purchase. All the data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and has given it on his order form, Les cartes de Lulu will send him an e-mail confirming that his order has been registered.

If the buyer wishes to contact the company Les cartes de Lulu he can do so either by mail at the following address Lucie Burckel Les cartes de Lulu 1 rue de la croix 67310 HOHENGOEFT FRANCE  or by email at the following address: lescartesdelulu@icloud.com or by phone at +33629850182

Article 5. Retention of title 

Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wishes to order in the"basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice:"Payment by Paypal". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invite him to validate his order by clicking on the button"Confirm my order". Finally, the buyer is redirected to the secure PAYPAL interface to securely enter his Paypal account or personal credit card details. If payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable. In case of fraudulent use of the card, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited back or returned. The holder of a bank card is not liable if the disputed payment was proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the debit with his bank within 70 days following the transaction, or 120 days if the contract binding him to the bank so provides. The amounts withdrawn shall be reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the bearer. No expenses of restitution of the sums can be charged to the holder.

The confirmation of an order implies acceptance of the present conditions of sale, the recognition of having perfect knowledge of them and the renunciation to take advantage of its own conditions of purchase. All the data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and has given it on his order form, Les cartes de Lulu will send him an e-mail confirming that his order has been registered.

If the buyer wishes to contact the company Les cartes de Lulu he can do so either by mail at the following address Lucie Burckel Les cartes de Lulu 1 rue de la croix 67310 HOHENGOEFT FRANCE  or by email at the following address: lescartesdelulu@icloud.com or by phone at +33629850182

Article 5. Retention of title 

Les cartes de Lulu retains full and complete ownership of the products sold until full payment is received, including principal, fees and taxes.

Article 6. Withdrawal 

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return costs.

Article 7. Delivery 

Deliveries are made to the address indicated on the order form which can only be within the agreed geographical area. Orders are made by French or German post, with the choice of a simple shipment or a delivery service with tracking. Delivery times are given only as an indication; if they exceed thirty days in France the sales contract may be terminated and the buyer reimbursed if the tracking shipping was used. For international with traking and for france and international without tracking, the seller is no longer responsible for the order as soon as it is shipped.. Les cartes de Lulu will be able to provide the buyer by e-mail with the tracking number of his parcel, if the latter has chosen the followed shipment. The buyer is delivered to his home by his postman. In case of absence of the buyer, he will receive a notice of passage from his postman, which allows him to withdraw the products ordered at the nearest post office, during a period indicated by the postal services. The risks linked to the transport are the responsibility of the purchaser as from the moment when the articles leave the premises of the company Les cartes de Lulu. The buyer is required to check the condition of the packaging of the goods and its contents upon delivery in the presence of the La Poste employee or the delivery person. In case of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Warranty 

All products supplied by the company Lulu cards benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it can be returned to the company Les cartes de Lulu who will take it back, exchange or refund it. All claims, requests for exchange or refund must be made by post to the following address: Lucie Burckel Les cartes de Lulu 1 rue de la croix 67310 HOHENGOEFT FRANCE, within thirty days after delivery.

Article 9. Responsibility 

The company Les cartes de Lulu in the distance selling process, is only bound by an obligation of means. Its responsibility could not be committed for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems.

Article 10. Intellectual Property 

All products supplied by the company Les cartes de Lulu benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it can be returned to the company Les cartes de Lulu who will take it back, exchange or refund it. All claims, requests for exchange or refund must be made by post to the following address: Lucie Burckel Les cartes de Lulu 1 rue de la croix 67310 HOHENGOEFT FRANCE, within thirty days after delivery. The logo was realized by Suhasini Penna, for any question regarding her artwork you can contact her via email : othersuhasinipenna@gmail.com

Article 11. Personal data

Les cartes de Lulu undertakes to preserve the confidentiality of the information provided by the purchaser, which he may be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Act No. 78-17 of 6 January 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make a request at any time by email at the following address: lescartesdelulu@icloud.com

Article 12. Dispute resolution 

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be Saverne.

These conditions of sale come from a free model on the site: https://www.creerentreprise.fr